Terms of Service

Last Updated: June 20, 2026

Welcome to Aire Candle Company ("Aire Candle Company," "we," "our," or "us"). By accessing or using our website, purchasing products, or interacting with any services offered through our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website.

1. Website Use

By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in accordance with these Terms.

You may not:

• Use the website in any manner that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any portion of the website.
• Interfere with the operation or security of the website.
• Copy, reproduce, distribute, or exploit website content without our prior written permission.

2. Products and Availability

We make every effort to accurately display our products, descriptions, pricing, and availability. However, we do not guarantee that product descriptions, photographs, pricing, or other content are accurate, complete, reliable, current, or error-free.

Because our products are handcrafted in small batches using natural ingredients, slight variations in color, appearance, scent, texture, and burn performance may occur and do not constitute defects.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

3. Pricing and Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change pricing at any time without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

Payment must be received before orders are processed and shipped.

4. Order Acceptance

Receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information
• Suspected fraud or unauthorized transactions
• Violation of these Terms

If your order is canceled after payment has been received, a refund will be issued to the original payment method.

5. Shipping

Shipping times provided on our website are estimates only and are not guaranteed.

Aire Candle Company is not responsible for delays caused by carriers, weather events, customs processing, incorrect shipping information provided by the customer, or other circumstances beyond our control.

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return Policy, which is incorporated into these Terms by reference.

Please review our Return Policy prior to making a purchase.

7. Product Safety

Candles, wax melts, room sprays, and essential oil products must be used responsibly and according to all provided instructions.

Customers are responsible for following all safety guidelines and exercising proper caution when using our products.

Aire Candle Company shall not be liable for damages, injuries, or losses resulting from misuse, improper storage, failure to follow safety instructions, or use of products in a manner inconsistent with their intended purpose.

Always keep candles away from children, pets, flammable materials, and unattended areas.

Disclaimer:

Aromatherapy should not replace any prescribed medications or medical advice. Always seek advice from your doctor if you have any medical concerns. Candles containing essential oils should always be used with caution, particularly during pregnancy and/or with children.

Aire Candle Company personnel are not medical practitioners and do not diagnose, treat or prescribe in any shape, manner or form. Always discuss with your medical practitioner before using any candles containing alternative medicines, natural supplements, or essential oils. All information, content and product descriptions contained within this site are for reference purposes and are not intended to substitute advice given by a pharmacist, physician or other licensed health-care professional. You should not use this information for treating a health problem or disease or to make a self-diagnosis. Actual product packaging and materials may contain different information than shown on this website. Contact your health care provider immediately if you suspect that you have a medical problem. Information and statements regarding Aire Candle Co. products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any health condition or disease.

The following safety precautions are guidelines only. You should consult with any Aromatherapist about essential oil usage and always inform your primary care physician what you are using as they may not be conducive with his/her prescribed therapy and medications.

8. Artificial Intelligence Disclosure

From time to time, Aire Candle Company may use artificial intelligence ("AI") tools to assist in the creation, editing, or enhancement of certain content, including but not limited to product descriptions, blog articles, marketing materials, website copy, graphics, and images.

All AI-assisted content is reviewed, edited, and approved by Aire Candle Company prior to publication. While we make reasonable efforts to ensure the accuracy and quality of all content, we do not guarantee that AI-generated or AI-assisted content will be free from errors, omissions, or inaccuracies.

Any product specifications, ingredient information, safety instructions, pricing, and other material information published by Aire Candle Company shall take precedence over any inadvertent errors that may appear in AI-assisted content.

9. Intellectual Property

All content on this website, including but not limited to text, product descriptions, photographs, graphics, logos, branding, designs, videos, website layout, and other materials, is the property of Aire Candle Company or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

10. User Submissions and Reviews

If you submit reviews, comments, photographs, testimonials, social media content, or other materials to us, you grant Aire Candle Company a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, publish, display, modify, and distribute such content in connection with our business and marketing activities.

You represent that you own or have the necessary rights to any content you submit.

11. Disclaimer of Warranties

This website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Aire Candle Company disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted availability.

We do not guarantee that the website will be error-free, secure, or continuously available.

12. Limitation of Liability

To the fullest extent permitted by law, Aire Candle Company, its owners, employees, affiliates, suppliers, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to:

• Use of the website
• Purchase or use of products
• Product performance
• Website errors or interruptions
• Reliance on information contained on the website

In no event shall our total liability exceed the amount paid by the customer for the applicable product or order.

13. Indemnification

You agree to defend, indemnify, and hold harmless Aire Candle Company and its affiliates, owners, employees, and agents from and against any claims, damages, liabilities, costs, and expenses arising from your use of the website, violation of these Terms, or misuse of our products.

14. Third-Party Services

Our website may contain links to third-party websites, applications, payment processors, or services. We are not responsible for the content, policies, or practices of any third parties.

Your interactions with third-party services are governed by their respective terms and policies.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time without prior notice.

Changes become effective immediately upon posting to the website. Continued use of the website following any changes constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.

18. Contact Information

If you have any questions regarding these Terms, please contact us at:

Aire Candle Company

Email: hello@airecandles.com

Website: https://airecandles.com

Copyright

All content appearing on this Web site is the property of:
Aire, LLC.